Consumer Law under Turkish law

In disputes arising from consumer transactions in Türkiye, either the consumer arbitration committee (tüketici hakem heyeti) or the consumer court has jurisdiction, depending on the amount in dispute.

Advice is provided on claims concerning defective goods and services and on claims arising from other consumer contracts.

Topics

• Defective goods and services
• Consumer contracts
• Applications to consumer arbitration committees
• Consumer litigation

This page provides a general overview. Whether and how your case can be pursued can only be assessed after reviewing the documents.